How to choose the right first aid supplier

Running your business is complex and having to manage unreliable suppliers can be time-consuming, not to mention expensive, if they let you down. Whether the quality and delivery of your first aid products is poor, or your supplies consistently fail to be in stock, leaving end users short of first aid consumables can be life-critical. 

You deserve a supplier that you can rely on. A supplier that will provide the very best products, deliver them on time, and also provide you with the right advice with regards to selling and marketing the items that you procure. Vetting potential suppliers can be challenging, especially if they are located on the other side of the country, so use our concise checklist below to help you make a decision. 

1.  Capacity

The first criteria when vetting a potential supplier is whether they can match your demand with consistency. Do they have clear and up-to-date catalogs that clearly highlight current and upcoming first aid product ranges? Do they have the distribution system that will allow for timely delivery when needed the most? In order for first aid quality to be maintained, equipment must be inspected and, if necessary, replaced, on strict schedules. Dealing with a supplier that understands this and has the infrastructure in place to support your customers is crucial to your continued success. The Aero managed first aid service, for instance, not only guarantees products on time but will help you market your products to potential customers. One of our partners in Minneapolis achieved $3 million in sales in the first six months after adopting Aero managed first aid.  

2.  Contracts

A service-level agreement (SLA) is a contract between yourself and the supplier of the first aid products you wish to obtain. When signing a service-level agreement with a supplier that you have vetted, you want to make sure that all of the terms are to your liking. A good supplier will offer stable pricing and often year-on-year service increases that will maximize the value you get from the partnership. As part of the contractual procedure, it is often a good idea to run a financial background check on the supplier you wish to do business with. This will offer you peace of mind that they are who they say they are and will honor the agreement as stated on the contract. 

3. Quality

Partnering with the right supplier is not just about price. In order to provide a first aid service that you can be proud of, you need to have the utmost confidence in the products that you are distributing. Testing and reviewing the quality of potential suppliers is a crucial stage in the procurement process. Make sure your supplier uses only the best materials and has the manufacturing process in place to support peaks in demand and satisfy the needs of your customers. Increased sales is often a consequence of a dedication to quality. For instance, when a national linen company chose Aero, they went from 0 to $1 million in first aid sales in the first year. 

4. Training 

When starting or improving a sales channel for first aid products it is important that potential suppliers can offer effective training to staff and end users. Aero Healthcare, for example, offers training on many different levels to ensure that our clients have the best possible chance at making first aid a success. From the beginning of our partnership we offer a dedicated account rep that will visit onsite, join you on sales appointments and offer a variety of marketing and training resources that you can share with your team to cultivate a great culture, with the end result being a highly profitable first aid program. 

To learn more about our managed first aid service and our range of quality first aid consumables, get in touch today